Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
About This Privacy Policy
This Privacy Policy describes how TrueCosmic AI Coach ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website, services, and content (collectively, the "Services").
1. Information We Collect
We collect information in two main ways:
1.1 Information You Provide Directly
Name, email address, password, phone number, country code, etc.
Conversations with our AI chatbot and coaching interactions.
Subscription and payment details via secure third-party processors.
Information when you contact us or provide feedback.
1.2 Information Automatically Collected
Pages visited, features used, time spent, browsing patterns.
IP address, browser type, operating system, timestamps.
Device type, operating system, unique identifiers.
If permission is granted, location data may be collected.
2. How We Use Your Information
We use collected data for:
3. Cookies, Tracking & Similar Technologies
We use cookies and similar tracking technologies for various purposes:
Needed for core functioning of the site.
To understand usage and improve performance.
To store user choices and preferences.
To track referrals via affiliate programs.
Cookie Control: You can usually control or reject cookies via browser settings. Note: disabling certain cookies may affect your ability to use some features of the Services.
4. Disclosure of Your Information
We may share your information in these contexts:
Third parties who help deliver the Services (payment processors, analytics, customer support etc.).
When required by law or legal process.
In the event of merger, acquisition, or sale of assets.
When you explicitly consent, or as otherwise disclosed.
5. Your Privacy Choices
You can opt-out of receiving marketing or promotional emails. Instructions for unsubscribing are included in those emails.
Adjust browser settings to control cookies; some features may not work if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no system is completely secure, so we cannot guarantee absolute security. Your account credentials (password etc.) should be kept confidential.
7. Children's Privacy
Our Services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has submitted personal data to us, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this Policy periodically. If changes are material, we may notify you via email or via a prominent notice on our site. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.
9. Contact Us
If you have questions about this Privacy Policy or our practices, we'd love to hear from you:
10. Miscellaneous
Effective Date: This policy is effective from the date mentioned at the top of this page.
By using our Services, you agree to the terms of this Privacy Policy.